There is an important UK law which all reputable travel companies abide by called the 1992 Package Travel Regulations. This law requires travel organisers to provide their customers with financial protection.
Gap 360 provides protection as a member of ABTOT, the Association of Bonded Travel Organisers Trust. Our ABTOT membership number is 5183.
We have provided a bond which ensures that any booking with us for a trip (one which does not include international flights from the UK), is protected from our financial failure. In plain English, this means that if Gap 360 were to go bankrupt or cease trading, any money paid to us would be refunded to the customer.
In order to be approved by ABTOT and accepted as a member we have undergone a stringent membership test and provided financial details and projections. Customers can rest assured that their money is safe if they book with Gap 360.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 1992 for Gap 360 LTD, and in the event of their insolvency, protection is provided for the following:
- Non-flight packages commencing and returning to the UK.
- Non-flight packages commencing and returning to a country other than the UK.
- Flight inclusive packages that commence outside of the UK, which are sold to customers outside the UK.
1, 2 and 3 provides for a refund in the event you have not yet travelled. 1 and 3 provides for repatriation. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Gap 360 LTD.ABTOT