Sales and Customer Service Rep - Fun and Exciting Tourism Role on Sydney Harbour

Do you have a passion for sales, enjoy the outdoors and love to meet new people?

We are looking for the right someone to join our fun tourism family, working on the foreshore of Sydney’s beautiful harbour, you will help customers from all around the world create lasting memories they will cherish for a life time.

We specialise in providing thrilling Jet boat rides and high-end exclusive luxury cruises.   


Who’s right for the job?

An extrovert, a negotiator, someone with the high energy and friendly nature to match our thrilling and exciting products. Someone who is driven to go above and beyond for our customers. On any given day you will work to build customer relationships providing superior customer service, generate and close new sales.


Skills crucial to success in this role:

  • Strong record of success in closing sales 
  • Unparalleled customer service values – someone who truly goes above and beyond to close the sale and make a customer’s day
  • Strong attention to detail
  • Ability to interpret technical information
  • Self-motivated with excellent communication and negotiation skills
  • Ability to work in a team or autonomously
  • Intermediate proficiency with Microsoft excel or similar programs
  • The ideal candidate will be comfortable working on their feet in an outdoor location

What you will be doing:

  • Generate new sales from interactions with passers-by
  • Greeting and looking after pre-booked customers
  • Assisting passengers board our vessels
  • Cash handling & Ticketing
  • Photography
  • Providing information about our product range to potential customers
  • Booking third party products through custom booking software

This is a casual position, with approximately 5 days of work per week. The position would suit a person who plans to be in Sydney for 6 months or more and is available over 7 days. The successful candidate will primarily be based in Circular Quay but from time to time may work in other locations like Darling Harbour and Pyrmont.